Modern cars, light trucks, and sport-utility vehicles come with complex
technology such as digital dashboards, oxygen sensors, electronic computers,
unibody construction, and more. They run better, longer, and more
efficiently than models of years past. However, they eventually need to be
Before taking your vehicle in for repairs or service, do your homework so
you receive the best possible service.
- Read the owner's manual to learn about the
vehicle's systems and components.
- Follow the recommended service
- Keep a log of all repairs and service.
- Do not
ignore any warning
signals your car may give you.
- Carry a written list of the symptoms
can give your mechanic.
- Resist the temptation to suggest a specific
course of repair. Allow our experienced technicians to diagnose and
- It's important to note when the problem occurs. Is it
constant or periodic?
Does it occur when the vehicle is cold or after the engine has warmed up?
Does it happen at
all speeds? Only under acceleration? During braking? When shifting?
Check for the following common vehicle maintenance issues on a regular
- Unusual sounds, odors, drips, leaks, smoke,
warning lights, gauge readings.
- Changes in acceleration, engine
mileage, fluid levels.
- Worn tires, belts, hoses.
- Problems in
steering, and vibrations.
- When did the problem first start?
How to manage your service experience:
- Ask as many questions as needed to fully
understand your repair. Ask for an explanation in laymans terms if
rush the technicians. You may be called and apprised of the problem, course
action, and cost before work begins.
- Before you leave, be sure you
policies regarding labor rates, guarantees, and acceptable methods of
sure the shop has your contact information readily available, so you can be
reached as soon
What People Say About Us
Javier is wonderful, fair and thorough. Recommend his shop highly.
Javier has achieved the seemingly impossible and fixed my air conditioning (for far less than I thought it would cost). Since he fixed it, I have been reveling in the luxury of ice-cold air pouring from my a/c vents on hot days with the windows firmly shut.
I absolutely LOVE Rose Car Care!! Javier and the team there are fantastic to work with!! They are honest (instead of recommending all sorts of work you don't need), they charge reasonable rates, and the quality of work itself is wonderful!
Simply the best. I've been going to Rose Car Care for 30 years. Javier knows his way around cars, takes care of mine, my brothers, my daughters and my wife's.
The best shop so far, very satisfied. No complaints in four years.
Javier and his team are exceptional. Great service and excellent pricing. They are fair and HONEST! I have been there many times throughout the years and I will continue to use Rose Car Care.